The Information Services (IS) Department provides essential internal services to all City departments by integrating people, processes and technology to increase efficiencies and effectiveness, serving as the technology foundation that enables the city to function securely and reliably. We recognize the importance of partnering with city departments to develop technology solutions that are innovative, secure, reliable, cost-effective and scalable. We believe in the concept of future-proofing these solutions to ensure a sustainable working model that continues to deliver successful results.
Information Services is organized into four divisions: Administration, Infrastructure Systems, Technology Engagement & Support, and Business Applications. Additional responsibilities such as administration, cyber security, Geographic Information Systems (GIS) and public safety are distributed equally throughout the department. This balanced approach ensures a comprehensive and integrated delivery of services to meet the diverse needs of the city.
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