Accomplishments & Goals
- Provided infrastructure support for multiple special events including the Air Show, 4th of July, Surf City Marathon, Darker Waves Concert and others.
- Maintained high-level services and support, and high availability of infrastructure and applications to all City departments, employees, and facilities.
- Continued the project to replace the Computer Aided Dispatch (CAD) and Records Management System (RMS) for the Police Department.
- Successfully relocated the Police Department (PD) Dispatch to a different location as part of the dispatch remodeling project.
- Successfully completed upgrades to several City systems including Enterprise Resource Planning (ERP), CCTV & Public Safety scheduling system.
- Successfully implemented state-of-the-art Jail Prisoner Management System.
- Completed modernization of Office 365 productivity applications.
- Completed migration of intranet website to the cloud.
- Upgraded citywide communications infrastructure and field employees’ mobile equipment.
- Initiated a library laptop loaner program.
- Modernized and upgraded existing storage connectivity infrastructure.
- Rolled out a continuous and recurring cyber security training awareness program across the City.
- Continued the expansion of City operated dark fiber and connected several additional City locations through the fiber network
- Continued the digital transformation of the City’s paper forms and workflow into digital forms.
- Replaced aging internal network cabling and added capacity.
- Replaced aging servers.
- Implemented enterprise volunteer management system.
- Replaced aging and end-of-life network equipment.
- Continued to implement updated versions of several aging desktop applications.
- Deploy the replacement of the CAD/RMS for the Police Department.
- Modernize fleet of police officer mobile workstations.
- Continue development of the Enterprise Asset Management system.
- Replace network equipment that is reaching the end of its useful life.
- Modernize and upgrade Business License system.
- Continue scheduled replacement of computers in the organization to current hardware.
- Expand high-speed network connectivity to additional City facilities.
- Modernize and upgrade Fire Inspection system.
- Revamp PD mobile data workflow and retrofit police vehicles with modern technology.
- Continue enhancing the City’s cyber security through consolidating authentication and multifactor access systems.
- Migrate to the cloud time and attendance system.
- Formalize ISDR plan.
- Upgrade perimeter network security systems.
- Initiate a Fiber Master Plan.
- Migrate to the cloud enterprise land management system.
- Partner with Police Department to implement an integrated real-time crime center system.
- Working with various vendors and HBPD to relocate PD dispatch back to the newly remodeled state-of-the-art dispatch center.
- Modernize desktop management tools.
- Partner with Human Resources to deploy a modernized performance evaluation tool.
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